Delivery & Shipping

Dispatching of Orders

  • Although we try to get all our orders dispatched on the day of order this is not guranteed
  • Delivery times are based on the shipping date and not the order date
  • If you need the items by a specific date please contact us before ordering to ensure that we are able to meet your needs

Delays

Although we try to get all our orders dispatched on the day of order, this may not always be possible, for the following reasons:

  • Credit Card Checks / Payment clearance
  • Shirts requiring personalization / printing. Please refer to the 'Personalization of Clothing' page for further information
  • Stock may be held at one of our retail stores and needs to be transferred to the warehouse before it can be dispatched
  • If you need the items by a specific date please contact us before ordering to ensure that we are able to meet your needs

 

South Africa Deliveries

Standard Delivery

  • All Free South African deliveries are made by Fastway Couriers and have a 2-3 working days delivery period from the shipping date
  • Deliveries are made "to your door" to the address provided. Deliveries are done Monday - Friday and exclude public holidays and weekends
  • Standard delivery fee is R100.00
  • Deliveries to P.O. Boxes cannot be processed as a signature is required
  • www.lionsrugbyshop.co.za may on occasion make use of an alternative 3rd party courier service to ensure delivery of purchased items.

Next Day Delivery

  • Next day deliveries are available using The Courier Guy, subject to the item being purchased is in stock at the JHB Warehouse
  • Orders with printing are subject to delays as two confirmations are needed before printing is completed.
  • The order needs to be ordered and have a cleared payment by 1 pm, so payment by credit card is advised as it clears immediately
  • Deliveries are made "to your door" to the address provided. Deliveries are done Monday - Friday and exclude public holidays and weekends
  • Deliveries to P.O. Boxes cannot be processed as a signature is required
  • www.officialmerchandise.co.za┬ámay on occasion make use of an alternative 3rd party courier service to ensure delivery of purchased items.

Overseas Deliveries

Standard Delivery

  • Expedited Mail Service EMS offers a 21 -28 working days delivery from the shipping date
  • All customs and import duties are the responsibility of the customer and are not in the control of www.lionsrugbyshop.co.za
  • Check with your local authorities with regards to import duties and their relevant costs before placing the order
  • Our international express carrier provides a fully traceable delivery service to all the major countries in the world
  • This service is insured and we offer a full replacement or refund if the parcel is lost or stolen
  • Deliveries are made "to your door" to the address provided. Deliveries are done Monday - Friday and exclude public holidays and weekends
  • Deliveries to P.O. Boxes cannot be processed as a signature is required
  • www.officialmerchandise.co.za may on occasion make use of an alternative 3rd party courier service to ensure delivery of purchased items

GENERAL

  • All courier service are traceable, tracking details will be e-mailed to you as soon as the goods are dispatched and we supply the web link of the site where you can trace and track your own parcel
  • Some more remote addresses may incur longer transit times
  • Cost is dependent on the weight and value of your order